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Blog < Gateway technology

What is a payment gateway and how can it increase revenue?

Updated on May 23, 2025

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What is a payment gateway and how can it increase revenue?

With more and more business being conducted online, choosing the right payment provider and payment gateway is one of the most crucial pieces of the puzzle. Companies like Zotapay (Zota) offer tailor-made, global payment services to businesses around the world, under an innovative, cutting-edge gateway hub.

When it comes to growing a business – be it an eCommerce store, a travel company, or a financial institution – working with the right payment service provider is crucial. Companies with payment gateways that are robust and adaptable are the best choices to help businesses expand into new regions and untapped markets.

Table of contents

  • What is a payment gateway?
  • Types of payment methods 
  • Alternative payment methods
  • Payment gateways vs. payment processors
  • Payment gateways and merchant accounts

What is a payment gateway?

Payment gateways, like Zotapay’s (Zota’s) MetaGate, connect bank accounts with online sites to make payments to companies for products and services. Their technology enables digital transactions, whether by bank wire transfer, credit/debit card, or other alternative payment methods. Payment gateways open up a new world of opportunities for global businesses, equipping them with the tools to sell their products across the globe and accept payments in any local currency. One crucial feature of a payment gateway is that it secures sensitive user information, including private data. With this, customers benefit from a seamless and straightforward online shopping process that boosts business for vendors and makes purchasing their products cost-effective and straightforward.

Types of payment methods 

For businesses with an online presence who want to expand and succeed long-term, offering customers maximum flexibility is critical. Shoppers who experience an enjoyable and straightforward checkout are more likely to return, especially when it comes to declined payments or long latency times for transactions to be processed. Choosing the right payment provider for your online store is vital to ensure profitability. While different payment providers apply a range of fees to transactions, the software they use and their experience are paramount. Whether it’s credit/debit cards, prepaid cards, bank transfers, eWallets, or direct carrier payments, offering customers the broadest range of payment options possible has to be at the top of the list of priorities.

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Alternative payment methods

Alternative payment methods (APMs) refer to non-traditional payment methods, such as eWallets, bank transfers, and prepaid cards. They are the ideal solution for customers who don’t want to use credit/debit cards or other conventional payment methods when transacting online or sending money to friends or family. APMs have become more and more popular in recent years and are set to account for around 55% of global online transactions before long. Knowing what APMs to offer customers is part of the vital process that every business needs to go through when setting up their online business.

Payment gateways vs. payment processors

It’s vital for any business entering the online market to understand the difference between payment gateways and payment processors. A payment gateway enables online payments, while a payment processor is a third-party company that handles transactions on behalf of a company. The bottom line is that a payment gateway is simply a tool that approves (or declines) various transactions, while payment processors execute those transactions. 

Payment gateways and merchant accounts

For new online companies, navigating the world of eCommerce can be a slippery slope. That’s why it’s vital for them to understand the various digital payment services at their disposal and how to tailor-make their eCommerce site to accommodate as wide a range of payment needs as possible. While payment gateways facilitate charging customers’ credit/debit cards, merchant accounts enable businesses to accept such payments online. Any company wanting to process transactions needs to apply for a merchant account, but it’s crucial to have that account with a reputable and experienced company.

To integrate with Zotapay’s (Zota’s) MetaGate technology, reach out to our dedicated team of payment experts!

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