Global fraud prevention
Made for payment experts, by payment experts
Online fraud can happen at any time to those who are least expecting it. That’s why it’s so important to work with the right partners who can protect and mitigate loss through fraud. Zota’s proprietary technology includes a unique set of fraud detection, investigation, and mitigation tools to give you peace of mind.
Fraud protection & prevention
Security and risk
Good risk management identifies potential risks – whether operational or regulatory – before they arise. Mitigating risk, and ensuring the safe passage of funds, is vital for the efficient running of any business.
Our Risk Team implements controls to accurately
identify, understand, and mitigate risks when they occur.
Zota’s anti-fraud system
Zota’s risk and fraud prevention tools feature advanced analysis, real-time tracking, and multiple filters to prevent disputes or fraud.
Our risk filters are personalized for all clients based on their region, processing history, and specific protection requirements.
We cross-check financial activity against various blacklists and open-source negative databases to ensure that all transactions are valid.
Zota’s risk monitoring procedures
Our Risk Department’s daily monitoring procedures include analyzing key aspects of each client’s transaction history, and checking the source of funds for amounts that exceed our operational threshold, as well as high-risk, and flagged transactions.
Global Payment Security Pioneer
Accurate user identification
and risk management
Suspicious activity rules
based on market, payment method and geographic context
Built-in transaction dispute
and forensic capabilities
Credit card payments have a higher fraud rate than alternative payment methods (APMs), with a $28.58 billion loss attributed to credit card fraud worldwide in 2020. This is due to the ability to duplicate numbers, as well as the rise in darknet marketplaces that trade in compromised personal identities, and payment card information.
Victims of such activity are less likely to use credit cards to make payments moving forward, which further emphasizes the need for APMs.
Zota covers a wide variety of worldwide payment methods
We offer alternative payment methods that are more secure than credit card payments
Secure transaction authentication
We implement transaction authentication to safeguard against unauthorized deposits that may have been caused by attacks using malware, phishing, or hacking. Some examples include:
Secure transaction authentication
We implement transaction authentication to safeguard against unauthorized deposits that may have been caused by attacks using malware, phishing, or hacking.
Some examples include:
Zota’s Risk Team acts on your behalf to ensure fast dispute and complaint resolutions, keeping your funds safe and secure.
Our team develops cutting-edge strategies, applying perfectly matched internal risk filters suitable for each market’s special internet behavior and processing limits to each account.
Advanced technology and automation allow unparalleled payment scalability in emerging markets around the world.
The account holder initiates a dispute for a transaction
The issuer sends the transaction back to the acquirer electronically
The acquirer receives the dispute and resolves it or forwards it to the merchant
The merchant either accepts the dispute or fights it by sending compelling evidence to the acquirer
The account holder and merchant are notified of the case decision. Either party can go into arbitration if they disagree with the decision
The issuer reviews the evidence sent by the merchant and makes a decision about the dispute case
The acquirer reviews the evidence sent by the merchant and ensures it meets the requirements before sending to the issuer
Zota is fully ESMA compliant
Zota is compliant with the various standards and regulations set by The European Securities and Markets Authority (ESMA), where applicable. ESMA is an independent European Union Authority that contributes to safeguarding the stability of the EU’s financial system by enhancing the protection of investors and promoting stable and orderly financial markets.
ESMA safeguards financial systems inside the EU, protecting investments and offering stability to financial institutions. They also register payment systems and implement vital security measures.
Zota is PCI Level I certified and fully compliant with the online payment processing industry standards. Major credit card companies such as Visa, MasterCard and China Union-Pay require all businesses that want to process, transfer, or store credit card data to be compliant with PCI DSS standards. Businesses working with Zota benefit from our certification, allowing us to simplify the process for clients by providing fast and secured cascading between channels for a secure and compliant payment environment with higher approval ratios.
PSD2 & MiFID
Zota abides by the Second Payment Services Directive (PSD2) and The Markets in Financial Instruments Directive (MiFID). PSD2 protects consumers through the modernization of the payments market, and competition within the European payments market. MiFID is a European regulation that increases the transparency across the European Union’s financial markets and standardizes the regulatory disclosures required for firms operating in the European Union.
Visit our Security Portal
We are fully AML and KYC compliant – PSD2, AML5, AML6
We are compliant with or regulated by:
European Securities and Markets Authority (EU) (where applicable)
European Banks Authority (EU) (where applicable)
Financial Action Task Force (Global)
Financial Conduct Authority (UK)
FINMA & VAF
Swiss Financial Market Supervisory Authority and The Financial Services Standards Association (Switzerland)
Monetary Authority of Singapore
Custom and Excise Department (HK)